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Manage customer interactions on multiple platforms with SmartKonek 

Powerful WhatsApp Marketing Automation

Capture leads from WhatsApp, Facebook, Instagram, Google, TikTok and other sources

Set up Drip Marketing Funnel, send automated follow-up messages and nurture leads till sales closure

  • Facebook
  • Instagram
  • Whatsapp
  • YouTube
  • TikTok
WhatsApp Business Platform
Automated WhatsApp reply

Manage Customer Interactions 

Broadcast promotional offers on WhatsApp

Create and Manage Campaigns

WhatsApp Automate lead flow and interactions

Automate lead flow and interactions

Deliver meaningful and impactful customer experiences at scale

Why SmartKonek

Manage Leads from multiple social media platform

Multiple channels

  • Set it up once, and you're good to go. No hassle or code required.

  • Capture and manage leads from multiple channels

Broadcast Promotional Offers

  • Send exciting offers, discount coupons, and festival wishes without getting your number blocked.
  • Make the messages interactive with Call-to-action (CTA), easy-to-reply buttons, and rich media (Images, Videos, and PDF)
Broadcast promotional messages on WhatsApp
WhatsApp Drip Campaign

Automate Campaigns

  • Send personalized offers based on predefined logics

  • Smart automation to exclude inactive leads

  • Send automated messages to right audience at right time

Be Available 24x7 with Chatbots

  • Be available to your customers around the clock, and never miss out on a lead again
  • Auto-reply and manage bookings
  • Realtime online leads
Be Available 24x7 with WhatsApp Chatbots
Chat Inbox for sales team

Chat Inbox for sales team

  • Single Business WhatsApp number for all business communications, similar to the existing WhatsApp interface
  • The sales team can handle all communications at one place

Assign or distribute lead

  • Create rules to assign leads to sales experts, and distribute the lead by product, by service or by source
  • A round robin is an arrangement of choosing Leads in a group equally in some rational order, usually from the top to the bottom of a list and then starting again at the top of the list and so on.
Rule based auto lead distribution
WhatsApp Ticketing

Ticketing

  • Automatically route tickets, set assignment rules, and tag tickets
  • Track and optimize your team’s performance with detailed analytics

Third Party Integrations

  • Seamless Integration Solutions
  • Connect, Optimize, and Transform Your Workflow
  • Integrate needed tools with SmartKonek easily and Simply
Integrations with third-party solutions

Use Cases

Broadcasting offers on WhatsApp
Booking using WhatsApp

E-commerce 

Online ordering

Online Shopping using WhatsApp
Manage Customer Care on WhatsApp

Support

Online Shopping

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