SamrtKonek DialShree
SmartKonek Dialshree is an innovative call center solution that offers comprehensive support for inbound and outbound calling, SMS, email, and WhatsApp interactions.
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Inbound and Outbound call management
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Manual Dialing, Auto Dialing, Predictive Dialing, Blended Dialing
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Innovative Voice Response (IVR)
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Conference call, Three way dialing
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Call Monitoring, Recording, Screen Recording, Call Whispering (Barging)
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SMS, WhatsApp, and Email management
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SMS and Email Broadcasting
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Single number across all platforms
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Verified WhatsApp Account (Green Tick)
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Chatbot
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Inbuilt CRM
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​Lead Management, Lead Recycling, Drip Campaigns
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Campaign Management
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Third Party CRM integration
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Custom Reports
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Realtime Campaign, lead, agent level reports and monitoring
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Admin dashboard
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Budget management
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Voice Analysis, Text to speech